It seems like the words “mail merge from contacts” causes eyes to glaze over and users to freak out. I don’t know why. It’s actually really easy to do. But I get a lot of questions about it, especially at this time of year (holiday letter time).
To show users how really simple it is to being a mail merge from Contacts, I created this video tutorial.
http://www.slipstick.com/Tutorials/merge/merge.asp
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