Outlook could handle all day events much better than it does - two frequent complaints are that not all events are shown on the daily view and that events span two days.

The first issue is related to available screen space: you'll see more events with higher resolutions and when Outlook is maximized with most toolbars and the status bar turned off. Turn on every available toolbar Outlook offers and you'll see fewer all day events in the daily view.

Events span two days when the time zone or daylight time setting of the computer they were created on is not the time zone or daylight time setting the computer is now using. To fix, you need to adjust the time zone so the appointments are correct, Export the calendar to Excel and correct the time zone then Import.

Outlook 2007 offers some improvements for both problems - the all day event area scrolls so you can see all events and you can choose the start and end time zone when creating appointments. While it would be better if you could pin events and appointments to "this time period, in any zone", giving users the option of selecting a time zone is a much needed start. Maybe next time...