If you experience any of the following, use Office Diagnostics (or Detect
and Repair) to fix your Outlook installation:
- The Outlook shortcut on the start menu does not use the Outlook program
icon.
- The start menu shortcut opens an unrelated dialog or a folder.
- Templates (*.oft) won't open when you double click on them in Windows
Explorer
- Outlook is not listed as an application for contact and calendar in IE's
Internet Options, Programs dialog.