How to…

This category contains all of the articles posted in the How to section on our old site.

Do you use Outlook's Journal? (poll)

journal-icon

As the result of a thread in the Microsoft Answers forum that is starting to get nasty, I created a poll to gauge how many people really use Outlook's Journal – a very small (but passionate!) subset of users as Microsoft believes, or a larger minority of users. You can vote here: Do you use…

Using Wordmail in Office 2010

new-mesage

A selling point of early versions of Office was "wordmail" where, with the click of a button, an email header was added to the Word document or Excel file. All you need to do was address it and click the Send a Copy button and the document was sent in the body of a message,…

Disable Automatic Formatting for Bullets

new-mesage

From an Outlook user: "My problem is that whenever I type two hyphens, Outlook automatically thinks that I want it start a bulleted list and it will change my two hyphens into a bullet. That would be fine and dandy, but the automatic bullets in Outlook are not recognized by our accounting software and do…

How to configure Outlook 2010 for SpamCop reporting

new-mesage

A visitor to our site asked how to configure MS Outlook 2010 for SpamCop reporting. Outlook doesn’t directly report to SpamCop. You need to get the message header and source and forward the message to SpamCop yourself. You can also use an addin, as suggested by Bert Visscher. SpamSource helps collect information from messages and…

Type-ahead and Autocomplete cache (NK2)

outlook-icon

Every few months someone asks if there is a way for Outlook to search in any part of the name or address string for autocomplete suggestions. They want to show any entry that has a match anywhere in the display name or address. Autocomplete looks at the beginning of the display name and the beginning…

Outlook 2007 crashes after installing IE9

internet-explorer

We're seeing reports that Outlook 2007 crashes when opening HTML formatted messages after IE9 is installed. It looks like the problem is specific to Outlook installed on Vista. At this time we are recommending users uninstall IE9 (or avoid installing it on Vista). You can do this from Control Panel, Programs and Features. Click on…

Outlook 2010 keeps looking for credential tiles?

creds

A user was unable to connect to their Microsoft Exchange using Outlook Anywhere – as soon as he enabled cached exchange mode and restarted Microsoft Outlook 2010 it hung with the "Looking For credential tiles" message. For this user, Outlook 2010 works fine without cached mode enabled. It's just when cached mode is enabled that…