Archived Articles

Beginner How to

Working with Views and More

VBA and Custom Form Samples

Outlook Forums

A common mistake many users who keep copies of their email in their POP3 mailbox make when setting up a new email account is forgetting to change the setting to leave mail on the server, so Outlook downloads and deletes it from the server.

If this happens to you, you can restore the deleted mail to the server only if you have IMAP access to the server.

1. Create a second email account in your profile using the IMAP account type.
2. You'll now have two accounts in your profile for the same email account, with the IMAP account adding a second *.pst to the profile.
3. Make sure you set the POP3 account to leave mail on the server in the account's More Settings. Advanced dialog.
4. Drag the messages from the main Inbox to the IMAP folder's Inbox.
5. The messages will be synced with the mailbox on the server.
6. When finished, remove the IMAP account from the profile.

If this happens with an Exchange server account, set the Exchange account as the default delivery location and drag any mail that does not resync with the Exchange mailbox back to the mailbox.