Update: This hotfix is included in Outlook 2010 SP1. See Default account fix for more information and the required registry setting.
The issue:
When clicking on a “mailto:” on a web page or using the Send to command in other applications, Outlook opens a new email. In Outlook 2010, when the default account is an IMAP account, it uses the account assigned to the default message store, not the IMAP account.
Outlook 2010 SP1 also addresses an issue with Read Receipt notifications when you use a VBA script to send messages and are requesting receipts.
MSKB article describing this change, first released as a hotfix: Description of the Outlook 2010 hotfix package (outlook-x-none): May 10, 2011
For more information and other solutions, see Microsoft Outlook 2010, Multiple Accounts and the Default Account
The IMAP ‘no new mail envelope icon’ hotfix is also included in SP1.
Published June 10 2011
Related posts:
« « Tip 875: How to change the +Body style font in OutlookTip 877: Maximum number of automatic formatting rules » »
THANKS, BUT MY ISSUE IS THAT OUTLOOK LEAVES NO DESKTOP INDICATION OF NEW EMAIL ARRIVING.
Desktop alerts (the blue window) don’t work with imap accounts. You’re limited to the envelope in the tray.
If you minimize outlook to the tray by clicking on hide when minimized you will get a pop up when new email arrive
Made changes to eliminate the doubling of messages in OL2010 sent folder. Now sent messages show my name rather than the e-mail addressee.
Is this an IMAP account? Did you reset the view?
This is a known issue with Outlook Connector account when viewing the account online, but AFAIK, not with IMAP accounts. however, it could be related to the issue mentioned here: http://www.outlook-tips.net/outlook-2010/tip-890-unintended-consequences-gmail-imap-duplicate-sent-bug-fix-bcc/