Twice this week users asked how to create a view that sorted the items in a folder way they wanted to sort them.The first person wanted to group tasks by the folder they were in then sort by due date within the group. The other person wanted to sort contacts by icon. Both users had problems creating their views.The cause of their problem was Outlook's setting to group … [Read more...] about Tip 1030: When sorting items in a folder doesn't work as expected
views
Tip 1021: Copy views in Outlook 2010 or Outlook 2013
A user had a view he liked in his older version of Outlook but Outlook 2010 messed it up. Provided he has a backup pst that contains the contacts formatted with the view, he can apply the view to other contact folders. Copying views to other folders is supported in Outlook 2010 and Outlook 2013. In older Outlook versions, you can apply views to other folders one at a time. … [Read more...] about Tip 1021: Copy views in Outlook 2010 or Outlook 2013
Tip 1011: Sent Items folder shows my name, not who the message was sent to
I get a lot of questions asking how to fix the Sent Items folder when it shows the From column instead of the To column. This is useless since you know who the message is from and want to see who it was sent to. When this happens, you need to Reset the view on the folder. In Outlook 2010 and 2013, switch to the View ribbon and click Reset View. In Outlook 2007 and … [Read more...] about Tip 1011: Sent Items folder shows my name, not who the message was sent to
Tip 993: How 'doesn't contain' filters work with multiple conditions
A lot of users end up frustrated and confused when they try to use multiple "doesn't contain" rules in a filter (even I sometimes have trouble with the logic.) When you use "doesn't contain" with two different values, such as "From doesn't contain Mary or Bob", you are asking the filter to do something if either of the conditions are true: If From doesn't contain Mary … [Read more...] about Tip 993: How 'doesn't contain' filters work with multiple conditions
Tip 990: Appointments appear to be longer than scheduled
When you view Outlook's day or week calendar using a time scale larger than the appointment time (such as 30 minute appointments in a one hour time scale) the appointments will fill the entire time period and at first glance, are longer than they should be and may overlap. However if you look closer you'll see a small "pan handle" that indicates the true length of the … [Read more...] about Tip 990: Appointments appear to be longer than scheduled