Social Connector: LinkedIn login isn’t working (fixed)

LinkedIn updated their SSL certificate earlier today and Outlook *should* login to LinkedIn automatically. The certificate is good for two years (expires 4/26/2016).

Outlook users are complaining that they are unable to log into LinkedIn using Outlook’s Social Connector. This is the result of LinkedIn’s SSL certificate expiring on 4/19/2014 and until it’s replaced with a new certificate, Outlook will be unable to connect to the LinkedIn service.

Linkedin login error

It should be replaced soon. The certificate expired about the same time last year and it took a few days for LinkedIn to replace it. Until the SSL certificate is replaced, just ignore the InfoBar that asks for your password. Outlook should log the account in automatically once the certificate is updated within the next few days.

authentication error in Social connector

Published April 21, 2014. Last reviewed on November 18, 2014.

  • http://www.cleaninginstitute.org/ Am. Cleaning Inst.

    This problem started again on 11/18/14. Is this an Outlook or a LinkedIn error?

  • http://www.slipstick.com/ D Poremsky

    I'm not sure, i haven't repro'd problems in Outlook but i have had problems with LinkedIn apps on my phone erroring.

  • http://www.slipstick.com/ D Poremsky

    Ok... did some tests and it's not an expired certificate. It's probably a LinkedIn error as there are problems authenticating. Outlook goes out to outlook.linkedinlabs.com to authenticate and can't.

  • M Arufe

    I can confirm that we are also experiencing this problem at my office. Hopefully there is a fix soon.

  • http://www.slipstick.com/ D Poremsky

    It's still not working? Which version of Windows and are updates waiting to be installed? Mine wasn't working but was the next day, after a reboot.