Tip 653: Internet Explorer Script Error

This problem comes up in cycles:

If I open an email and go to print I get an error message:

Internet Explorer Script Error
An error has occurred in the script on this page
Line 253
Char 1
Error unspecified error
code 0
URL: res://ieframe.dll/preview.js
Do you want to continue running scripts on this page?

It doesn’t matter how I answer the question, I can’t print the email.

The usual fix for this type of error message is to type the following at Start menu, Run or the Start search field in Vista and Windows7:

regsvr32 ole32.dll

You can also fix it by disabling the Outlook Today folder home page.

  1. Right click on the Outlook Today folder, choose Properties (or Data File Properties in Outlook 2010/2013).
  2. Switch to the Home Page tab.
  3. Uncheck Show folder home page by default.

Disable Outlook Today

Published September 1, 2009. Last reviewed on March 12, 2013.