Users began complaining last week that the quick actions in Outlook on the web (when the reading pane is off or on the bottom) moved from the From field on the left side of the message list to the far right, in the Received column, which for many users, is a long mouse movement to use the quick actions.
Quick Actions on the left, between the sender name and subject field:
Quick Actions on the right, in the Received date field:
Users cannot change this back, only Microsoft can move it. I highly recommend leaving feedback by voting and commenting on this suggestion: QUICK ACTIONS
Until Microsoft fixes this, assuming they move it back to the left side, you can use keyboard shortcuts or the right-click context menu. Note that not all the options available for Quick Actions are on the right-click menu.
Instead of using a mouse to use a quick action, use the keyboard, it’s often faster than using a mouse. Yes, I know, breaking the mouse habit is hard. Even though I know all the common shortcuts and have my hand on or near the keyboard, I often grab for the mouse to click buttons. Like I said, it's a hard habit to break.
Shortcuts to replace Quick Actions:
|Delete the message||Delete or Shift+Delete to permanently delete|
|Flag the message||Insert|
|Mark the message as read||Q or Ctrl+Q|
|Mark the message as unread||U or Ctrl+U|
Unfortunately, there is not a keyboard shortcut for Pin message.
Although not available as quick actions, these are the shortcuts for common actions.
|Mark this message as junk||J|
|Snooze the message||B|
|Categorize the message||C|
|Move to a folder||V|
For a complete list of Outlook on the web shortcuts, see the Accessibility section in Outlook on the web's Settings (gear icon) > View all Outlook settings > General > Accessibility.
… or stop automatically signing in to Outlook.com. When I open Outlook.com, I'm always automatically signed into my account. I don't want this to happen. According to Help, I just need to uncheck the box to "stay logged in" but that doesn't seem to make a difference. How do I prevent this? If you don't […]
An Outlook user wondered why he his accounts had different icons on the right side of the message list. I have two accounts setup in Outlook. In one account, I have the Mark as Read/Unread icon appear when I select a message. In the other account, I only have Flag and Delete. How do I […]
There is a bug in the current Office update, April 29, 2021 Version 2104 (Build 13929.20296). Microsoft is aware of the issue. The autocomplete menu is larger than in the previous build, lacks the ability to delete entries from the list, and may open upward. This autocomplete list looked this like in the Outlook 2019 […]
Thanks to a change in the address book in Outlook on the web, contacts are listed in most frequently users order, not in alphabetical order.
iCloud stopped syncing with Outlook and return this error message: Your setup couldn't be started because the iCLoud server stopped responding.
Create an appointment from an email message using Outlook on the web.