MVP Insider Archive: June 2005

Diane Poremsky - Johnson City, Tennessee
Most Valuable Professional - Microsoft Office Outlook
Diane Poremsky - Johnson City, Tennessee, Most Valuable Professional - Microsoft Office Outlook Diane is the president and CEO of CDOLive, doing business as slipstick.com, which she purchased from fellow MVP Sue Mosher in January 2004. In addition to operating slipstick.com, Diane maintains outlook-tips.net and cdolive.com. Diane provides consulting services to small businesses, contributes journal articles, and publishes newsletters regarding Microsoft® Outlook®. Books she has written include "Teach Yourself Outlook 2003 in 24 Hours," "OneNoteTM 2003," and "Google and Other Search Engines." She also recently recorded a training video for Makau Corporation on using Outlook 2003. Along with working in the newsgroups at MSNews, she is a moderator and contributor on the Win-home mailing list at Lsoft.com, which provides assistance to home users and small office/home office (SOHO) users of all versions of Microsoft Windows® and related software.

What does MVP mean to you?
I regard MVPs as people who not only know how to use software but also share their expertise (and their love of the software) by helping others learn how to use it effectively. This is what I try to live up to as an MVP - trying to help people and pass along my love of software. I have been an MVP since 1999, and my experience keeps getting better - especially now that awareness of the program has grown and I have gained more respect within the community.
If you could ask Steve Ballmer one question about Microsoft, what would it be?
I would ask Steve, "Do you ever want to call in ‘sick’ because you do not want to go to work?" And if he answered "No," I would then ask, "What makes Microsoft such a great place to work and an inspiration to come to work each day?"
What do you think the best software ever written was?
Back in the early days, there were many innovative programs that did amazing things with the hardware that was available, but I still think Microsoft Windows XP is the best software ever written. In the beginning, computers were tailored to "geeks," and it was not unusual to spend more time configuring the computer than actually using the programs. Microsoft Windows XP helps to bring configuration and ease-of-use to a level that the average person can tolerate, which gives everyone the opportunity to use computers. Even though users who are less experienced and less knowledgeable are responsible for a large percentage of viruses and trojaned computers that affect all of us, bringing computing to their level is well worth those annoyances because it puts everyone on equal footing. The experts just have to make a greater effort to teach all users how to safely use computers.
If you were the manager of Microsoft Outlook, what would you change?
I would add a "to-do" task that people could use with different types of software (i.e., Netscape calendar software). Also, I would make Microsoft Outlook more compatible with other calendaring programs. Generally, Microsoft Office has seen much progress since I first used Microsoft Office 4.3 many years ago; however, there is still room for improvement. For instance, I would like to change many of the long-standing bugs and fix them so features work like users expect them to work. I would also continue on the path toward improving the interaction between the various Microsoft Office family programs and improve collaboration at smaller sites and SOHO locations where servers are not in use.
If you were given unlimited data bandwidth, what would you do with it?
With unlimited data bandwidth, I would fill my office with servers to host my Web sites in-house and provide hosting services for small businesses. A lot of small business people are intimidated by some of the services available because they are not familiar with the terminology. I would like to assist them in a way so that they become more comfortable with technology without feeling awkward or helpless.
What was the last book you read?
The last book that I read was Dr. Seuss’ "The Cat in the Hat" to my three grandsons (ages 3, 18 months, and 6 months). The most recent non-computer adult book that I read was "Redemption" by Karen Kingsbury and Gary Smalley. I prefer mysteries, but my mom said it was a good read and I was not disappointed.
What music CD do you recommend?
I like listening to music by the Steve Miller Band - it brings back memories of my youth.
What makes you a great MVP?
I like to think that I excel as an MVP because I like to help people solve their problems. It is very satisfying to help users who cannot explain their problems using the proper terminology. When I figure out what they are talking about and offer a solution, I feel as though I have solved a mystery.
What’s in your computer bag?
I like to keep my computer bag light, so it only contains a Tablet PC, a global positioning system, a USB key, a digital camera, and an MP3 player.
What’s the best thing that has happened since you’ve become an MVP?
The best experience that I have had as an MVP was attending the Microsoft Office 2003 launch in New York City as a guest of Microsoft. Some of the highlights of my trip included a boat tour around the island with several friends and an MVP from Australia, and walking for miles around Times Square and the lower part of Manhattan - -I walked so much that I had blisters on the bottoms of my feet! It was my first trip to New York City and I hope it will not be my last!
What is your motto?
"Walking will never kill you - unless you get hit by a car." I started saying this to my kids when they complained that I parked in the first space I found instead of driving around looking for a closer parking space. Now they call me occasionally when they see a car-pedestrian accident and say, "You know how you always say walking will never kill you"
Who is your hero?
I consider my parents to be heroes. I grew up on a small dairy farm and learned the importance of hard work and compassion through caring for the animals that provided our income. Our house was always full of laughter and good food, welcoming anyone who visited. My husband and I also did our best to make sure we raised our children in a house full of laughter, hospitality, and good food. Unfortunately, I am not nearly as good at cooking as my mother.
What does success mean to you?
I consider success to be a loving family and a house full of grandkids.