Now that Outlook.com is migrating to Office 365 backend (giving all users an "Exchange account"), much of this article no longer applies. Accounts on the new server need to use auto account setup to configure their account as an Exchange mailbox.
Outlook.com replaced Hotmail recently. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface.
Because Outlook.com is essentially a Hotmail account, you can use the same configurations with these accounts as you do with Hotmail: POP3, Outlook Connector, or with Outlook 2013 or a smartphone, EAS.
At this time, autodiscover doesn't always work well with Outlook.com accounts so you'll need to configure the account manually in Outlook.
If you enabled two-factor authentication on the Outlook.com account, you'll need to generate an app password to use with the account in Outlook. Log into Outlook.com and check your account options for instructions.
Set up a POP3 account using the following settings:
Incoming server name: pop-mail.outlook.com (note that POP3 is not enabled by default on the new server. You need to turn it on in Options. IMAP is enabled.)
Outgoing server: smtp-mail.outlook.com
While setting up the account, click on the More Settings button and on Outgoing Mail Servers tab, select the My server requires authentication box. Choose Use same settings as my incoming server.
Click the Advanced tab, and under Server Port Numbers, enter the following information:
- In the Incoming mail (POP3) box, type 995.
- In the Outgoing mail (SMTP) box, type 587.
- Under both Outgoing mail (SMTP) and Incoming mail (POP3), select the Requires secure connection (SSL) check box. In Outlook 2007 and newer, choose Auto or TLS; use SSL for Outlook 2003.
- Under Delivery, select the Leave a copy of messages on server check box if you want to see your messages when you use Hotmail in a web browser, your mobile phone, or other e-mail programs. By default, Outlook will delete the messages from the Hotmail server when they are downloaded to your computer.
Be sure to set Outlook to leave mail on the server if you also use the web interface to view mail or it will be removed from the server once Outlook downloads it using POP3.
EAS (Exchange Active Sync)
EAS support is new to Outlook 2013 but the same settings are used with smartphones that support EAS.
Use eas.outlook.com server name when setting up your account.
Once your account is moved to the new server, the Outlook will not work. Delete the account from Outlook and uninstall the connector. all Outlook.com accounts created after Feb 2016 are on the new server.
The Outlook Connector works with Outlook 2003/2007/2010 only. For all older versions of Outlook (and any email program that supports POP3) you can use POP3. Outlook 2010 64-bit requires the 64-bit connector.
After you download the Outlook Connector, close Outlook (if open) and install the connector. Go to Control panel, Mail and create a new account using the Connector.
If you already have the Outlook Connector installed, set up a new account. If you don't have the connector installed, download the correct connector for your version of Outlook and set up the account.
Published August 6, 2012. Last reviewed on August 12, 2016.