Diane Poremsky

There are two types of Outlook users: those who like seeing relative dates and those who don't. Jim doesn't like it:I hate this trend of hiding data, using relative dates, etc. None of it works for me at all. Not just annoying, but reduces my efficiency tremendously.I happen to like it, but anyone who doesn't like it can change the format used in the message list. … [Read more...] about Tip 1063: Change the Received date format

One of the first questions I usually ask when I'm trying to help someone solve a problem with Outlook is What type of email account do you have configured in Outlook? If you don't know the answer, you can look in Outlook's Account Settings. The account type is to the right of the account name. In Outlook 2010 or Outlook 2013, go to File, Account Settings. Accounts … [Read more...] about How to find out what type of email account is configured

I have Outlook 2013 and can’t figure out how to insert a picture in an email reply. I can insert into a new email but not into a reply. I tried to modify the ribbons to add the command but I can't find the Insert Picture command.When composing replies or forwards in the reading pane, there are limited options available. All of the basic features are available, including … [Read more...] about Tip 1062: Inserting a picture in an Outlook 2013 email reply

Skype is replacing Windows Messenger. Microsoft is pushing everyone to upgrade Messenger to Skype before they pull the plug on Messenger, but Outlook users may want to avoid Skype 6.1... users are reporting that new mail alerts are not working when it's installed.Fixed in Skype 6.2Microsoft is aware of the problem and are investigating.As a workaround, you can … [Read more...] about Tip 1061: Skype 6 and new mail alerts (Fixed)