Tips Archive

As many users have noticed, Outlook on the web, including both Outlook.com and Office 365 business accounts, changed the sort order of Contacts in the address book that comes up when you click the To or CC button. The contacts are in a weird sort order – supposedly most frequent contacts – but one that makes little sense to many users. There is no search or filter capability … [Read more...] about Outlook on the web Address Book sort order

Windows 7 users are experiencing problems syncing Outlook with iCloud this week: iCloud stopped syncing Calendar & Contacts. When users sign out of iCloud and sign back in, they are presented with an error message when they try to enable Calendar & Contact sync. They may also receive an error message that the icloud drive has crashed or is not responding. Your setup … [Read more...] about Outlook & iCloud: Your setup couldn't be started because the iCIoud server stopped responding.

A user of Outlook on the web wanted to know if it was possible to create an appointment from an email message. I want to save an email message in my Outlook on the web calendar so I can set a reminder to answer the email at a later date. You can pin messages in Outlook on the web to keep messages at the top of the Inbox, although it is not practical to pin a lot of … [Read more...] about Create an appointment from a message in Outlook on the web

There are a number of articles on the web with instructions on what you need to do to access a deceased family member's Microsoft Outlook.com account. The instructions include contact information that is not longer in user and instructions to send copies of the death certificate by email or fax. Unfortunately, that information is very old and outdated. It's no longer valid … [Read more...] about What happens to Outlook.com account when a family member dies?

As Outlook updates are installed this week I'm seeing a lot of questions that go something like this: Overnight, Outlook changed dramatically. There is way too much white space between the messages in my inbox and the To/CC and subject area in new messages is huge. What happened and how do I get rid of all that annoying white space? This is due to some changes to the "new" … [Read more...] about Too much white space in Outlook