Tips Archive

“After I read the email it is gone......looked everywhere....what do I do?”This is caused by using the Hide Read Messages view. Switch to a different view by selecting a new one from the View menu. I’m not sure why this problem is cropping up more often lately – it was a popular topic in years past because the view refreshed itself every few minutes. Since Outlook 2003, users … [Read more...] about Tip 706: Disappearing Email

I have a couple of new polls up at slipstick.com. With the first, I’m interested in knowing how many email accounts you have in your main Outlook profile. Early responses include people with more than 15 accounts. Wow. If I have that many, I wouldn’t get anything done but check mail. How many email accounts are in your main Outlook … [Read more...] about Tip 705: Poll: How many email accounts?

I’ve had a few questions about Outlook 2003 on Windows 7 that result in an Agent error: “The Office Assistant requires Microsoft Agent 2.0 or later versions. This product is available in the Office System Pack.”  Since Agent is not included in Windows 7, anyone who tries to use the Office Assistant will receive this error. The solution is to not use the Office … [Read more...] about Tip 704: Office Assistant Error in Windows 7

When Outlook isn’t working correctly we often tell users to use Safe mode. Safe mode loads Outlook without any add-ins or extensions, the reading pane, or customization (like toolbars). If Outlook works ok in safe mode, then the problem is with an add-in or one of the configuration files Outlook uses. After closing Outlook there are two ways to reopen Outlook in Safe mode: 1. … [Read more...] about Tip 703: Safe mode shortcut