Outlook Tips

Learning Microsoft Outlook One Tip At A Time

Diane Poremsky [Outlook MVP]

Tip 771: Home & Student Buyers Beware

From the “Stupid things Marketing thinks up” file:
In response to a user who couldn’t understand why Outlook wasn’t working, someone from Microsoft Support had this to say "When we install Office Home and Student 2010, Office 2010 Professional will also be installed as a trial (it is Optional)."

Yes, that’s right, when someone buys Office 2010 Home & Student edition online, they are offered a trial version of Pro too. As a result, we’re seeing users install the Pro trial and use Outlook, then 30 days later they are trying to figure out why Outlook isn’t working.

Silly me, I thought if the customer wanted Pro, they would have purchased it instead of Home & Student.

Anyway, if you, or someone you know, buys Office 2010 Home & Student, don’t fall for the Pro trial too. If you want to try Pro, try it before purchasing Home & Student.

Published August 12, 2010. Last updated on May 17, 2011.

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