Tip 840: Outlook's Choose Profile Dialog

If you use the Google Calendar sync utility to sync your Google calendar with Outlook and are constantly asked to select a profile, verify you have the most recent version of the Google Calendar Sync tool installed.

Note: Other utilities can cause this dialog to come up too. Any application that accesses Outlook data in a specific profile can bring up this dialog. Leaving Outlook open when the computer is running should eliminate the dialog.

If Outlook is left running, the select profile dialog should not appear when the calendar is synced.

If you prefer to keep Outlook closed, users have had success with the following solutions:

1. Please note: MobileMe is no longer available for download. ~~Some users have reported that installing the MobileMe sync app eliminates the dialog when Outlook is closed. You won’t use it, just install it.~~

2. Set Outlook to always use a specific profile.

Go to Control Panel, search for Mail.
Click Show Profiles
Set the option for When starting Outlook, use this profile to Always use this profile.

Note: If you only use one profile, delete any others that are in the Profiles dialog. This will force Outlook to Always use this profile.

3. Create a new profile and set it as the default and to always use the profile.

If this doesn’t help, you could use AutoIt to run a macro and answer the prompt or just leave Outlook open all day.

Update

In addition to the suggestions offered above, the German site Peter suggested (in the Comments section) offers these additional solutions:

1. Reactivate Outlook add-in.

If your calendar is not syncing, verify the Sync addin is not disabled in File, Options, Addins (Outlook 2010) or Tools, Trust Center, Addins in Outlook 2007. (If you are getting the choose profile dialog it is enabled.)