Tip 845: Hotmail Error: 3202 HTTPS is not turned on

Update: Outlook Hotmail Connector now supports HTTPS.

We’re seeing a few users reporting the following errors caused by enabling HTTPS support in Hotmail/Live. Because there are so few complaints, it either means Hotmail users don’t care about security or they aren’t using the Outlook Connector.

Task '<username>@hotmail.com' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy. Error : 80041004.'

Task 'username@hotmail.com' reported error (0x8DE00005) : 'This account does not have permission to synchronize your mail. To sign up to gain permission to synchronize with this account, please go to //ideas.live.com and join the notification list for this Windows Live Hotmail product. You will be notified when your account is enabled. Error: 3202. Server. HTTPS is turned on for the web but not for this program. '

Go to //account.live.com/ManageSSL and log in using the problem account then select ‘don’t use HTTPS’.

You can also access this screen by logging into mail.live.com, expanding the menu under your name (upper right) and choosing Options, then in the Other Options section at the bottom, click on Connect with HTTPS link.

Published March 15, 2011. Last updated on July 18, 2014.