Diane Poremsky

The following question comes up often: "The 'Sending' message dialog comes up although nothing is in the Outbox. It's now progressed sequentially from 'Sending' 1 message to 'Sending 1 of 4'. It takes ages for 'real' messages to be sent." It's a bug. Outlook has a problem counting. It counts each account it checks for new mail as a message. In the case of "1 of 4", it … [Read more...] about Tip 519: "Sending 1 of x"

Office has a feature called "Send to Mail Recipient" which puts the document in the message body, rather than attaching the document to the message. This is often referred to as "word mail" and while it sounds like a cool feature, reality is that few people had a need for it or used it and its not exposed on the menus in Office 2007. The capability was not removed from Office … [Read more...] about Tip 518: WordMail

Having problems alphabetizing your address book by last name?  Go to Tools, E-mail accounts, View or change existing directories or address books, Outlook Address Book, Change, to set your sort order.  (In Outlook 2007, you’ll go to Tools, Account settings, Address Books tab. Select the Outlook address book and click Change.) Note that your only options are to … [Read more...] about Tip 516: Address Book Sort Order

A reader asks: “I conducted a search, looking for an event now I can't get back to the calendar view, all I see are the events that I searched for.” Outlook displays the search result in list format, not in day/week/month view (so you can see them without browsing through the months). It should return to the day/week/month view when you clear the search If not, you need to … [Read more...] about Tip 514: Search and Calendar View

A user asks: I'd like to take all the data listed under Home Phone and move it to Primary Phone. Or maybe just rename the Home Phone column as Phone, but that doesn't appear to be possible. I don't see any way to select the entire Home Phone column and copy/paste it to the Primary Phone column. Moving data to another field You won’t be able to change every field in one … [Read more...] about Tip 513: Move Data to Other Fields