Tips Archive

My problem is with the iCloud contacts in the Address Book. The contacts are not to be found in the Address Book or any reference to them under Account Settings - Address Books. Well, they won't be listed separately in File, Account Settings, Address books. The iCloud Contacts are part of the Outlook Address Book. If you double click on the Outlook Address Book, you'll see a … [Read more...] about iCloud Contacts are not showing in Address Book

We also get a lot of questions asking how to re-order Tasks, or more accurately, why users can no longer re-order Tasks. This is usually caused by changing the view so my first suggestion is verify you are using the Simple or Detailed view then reset the view. There are two ways to re-order tasks: change the sort order or drag the tasks up and down the list. Drag to reorder … [Read more...] about Drag to Reorder the To-Do List

This bug seems to be bugging a lot of people lately… I have an IMAP account in Outlook and am unable to find any messages when I search. I’ve tried all the solutions I could find, such as rebuilding the search index and changing the search scopes but search is still not working. Search in POP and IMAP accounts has been hit-or-miss for a year (or more). They fix it only to … [Read more...] about Outlook Search fails to find messages

There is a daylight saving time display "bug" that affects both Outlook for Windows and Outlook for Mac. It's not really a bug, but a limitation of the capabilities of the time scale and only affect people who start the week on Sunday. It's also more noticeable if you use Outlook for Windows with two time zones enabled and the default zone is west of the secondary zone. There … [Read more...] about Daylight Saving Time Calendar Display Bug

After installing the June 13 2017 security update for Outlook 2007, users discovered that iCloud is not working in Outlook. When you try to expand the folders, you receive an error message: The set of folders cannot be opened. An unexpected error occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD32.dll Until this is fixed … [Read more...] about Fixed: iCloud doesn't work in Outlook 2007