Tips Archive

What many people suspected might happen has happened: Business Contact Manager (BCM) will not be updated to work with Outlook 2016. Anyone who uses Outlook 2013 and wants to continue using BCM will need to remain on Outlook 2013. This means BCM users should not update to Office 2016 this week and will need to block the automatic updates that are coming October 1 2015 for … [Read more...] about Good-bye BCM!

Another week, another problem with Outlook and Windows 10. This time only 32-bit versions of Office 2010, plus Outlook 2007, and Outlook 2003 are affected.The problem: Clicking links in email open a file browser dialog titled Locate Link Browser when Internet Explorer is set as default. When Edge, Chrome, or other browsers are set as default, links work fine; only Internet … [Read more...] about Outlook on Windows 10: Hyperlinks Don't Work

This specific issue was fixed in the August 19 2015 Product Update.After upgrading to Windows 10, some users are having problems opening Office documents that are attached to Outlook messages. When they try to open the attachments, they receive an error message that there is an error or the file is corrupt.Excel: "This file is corrupt and cannot be opened" Word: "Word … [Read more...] about Email Attachments Won’t Open After Upgrading to Windows 10 (Fixed)

Windows 10 changes how notification are handled and this change will affect Outlook’s New Mail Alert that displays in the corner of the screen.If the notifications are not showing in the corner of your screen, click on the Action Center icon (text bubble icon) in the right corner of your Taskbar to see your previous notifications from apps, including Outlook 2013 or … [Read more...] about Windows 10 and Outlook's New Email Notifications

Users with Exchange 2007 mailboxes in their profile should not upgrade to Office 2016 as they will be unable to connect to their Exchange mailboxes. When they try to connect they'll receive the following error message:The resource that you are trying to use is located on an unsupported version of Microsoft Exchange. Historically, Outlook is supported on three versions of … [Read more...] about Outlook 2016 won’t connect to Exchange 2007