Tip 598: Sending unreadable email?

We’re seeing several reports each week from users whose sent mail is converted to Chinese characters or question marks.

One frequent cause is the antispam program BullGuard.  If you are using this program, check for updates and if the problem continues, uninstall or disable it.

Other email scanners may cause problems, especially any that add a disclaimer to the message.

Published March 17, 2009. Last reviewed on June 21, 2011.

Related posts:

Do you have problems sending email? Did you recently install updates for Outlook, windows, or a firewall?  If so, you need toTip 228: Problems Sending Email?Tip 361: Sending Files From Windows ExplorerUsing an antivirus scanner to scan your email is not necessary if the scanner is also configured for autoprotect since Outlook savTip 57: Antivirus Scanners and EmailThis is a Windows tip, not Outlook, but it’s asked often enough in Outlook forums that its worth putting in a tip. The problem goeTip 582: Open With…