Outlook Tips

Learning Microsoft Outlook One Tip At A Time

Outlook 2013 Absolute Beginner's Guide Diane Poremsky [Outlook MVP]

Tip 742: Outlook 2010 and Shortcuts to Public folders

If you want to use a shortcut to open Outlook to a public folder, you can use the select switch and path to the public folder:

Outlook.exe /select "outlook:\\Public Folders\All Public Folders\folder\subfolder"

This works great in older versions of Outlook but fails in Outlook 2010 with an error message:

Cannot start Microsoft Outlook.  Cannot display the selected folder or item.

In Outlook 2010, you need to include your Exchange email address in the path:

outlook.exe /select "outlook:\\Public Folders – frank@slipstick.com\All Public Folders\folder\subfolder"

Published May 11, 2010. Last reviewed on November 16, 2012.

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Neil GottliebNeil Gottlieb

Thanks Diane. Is there a way to fix the profile so that the email paths do not appear? We need a consistent folder path without the email address across all users.

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November 21, 2012 9:02 am
Neil GottliebNeil Gottlieb

Version is Outllok

Version is Outlook 2010. we upgraded from 2007. So if no email address in public folder from 2007 then none in 2010? is this a profile issue?

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November 19, 2012 8:27 am
Diane Poremsky

Yes, it sounds like a profile issue - when you upgraded to 2010, all of the folder names used by outlook 2007 were kept. right click on the folder, choose Properties - you can get the full path to it from there.

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November 19, 2012 8:50 pm
Neil Gottlieb

This is

This is true but some users don't have their email path as part of the public folder path. Trying to find out why?

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November 16, 2012 10:27 am
Diane Poremsky

What version of Outlook? Was the profile created in an older version of Outlook? When you upgrade, Outlook 2010 does not change the display name.

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November 16, 2012 12:43 pm
ME

I am trying to set a shortcut to open a subfolder within a subfolder in public folders directly.

I set the path but when I open the link it still just opens up to my inbox.

Any suggestions?

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November 28, 2011 1:01 pm