Tip 747: Quick Steps bug

I wasn’t planning on writing about Outlook 2010 for the next few tips, but I thought I should mention a bug in Quick Steps, especially since I recently wrote about Quick Steps on the Office blog.

If you have a profile with only POP3, IMAP, or Outlook connector accounts and attempt to create a quick step that sends a message, you’ll need to type (or paste) the address in the To field.

When you press the To button, it brings up the Windows Address book. (Oops!) If there is an address card in the address book for the email address you entered in the To field, the quick step will not save. You need to remove the contact from the Windows address book or remove the email address from the contact. Expect a fix at a later date.

If you have an Exchange account in your profile, adding address to quick steps works as expected.

For more information and screenshots of the correct and wrong address book dialogs, see
Quick Steps Address Book Bug

My Office blog post: Cut the email drudge work with Outlook Quick Steps: MVP #9 on Office 2010

Published May 28, 2010. Last updated on July 18, 2014.

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