updates

After installing the June 13 2017 security update for Outlook 2007, users discovered that iCloud is not working in Outlook. When you try to expand the folders, you receive an error message: The set of folders cannot be opened. An unexpected error occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD32.dllUntil this is fixed … [Read more...] about Fixed: iCloud doesn't work in Outlook 2007

Following the installation of the November 10 2015 updates, users may have problems with Outlook crashing when they view HTML messages. Windows 7 64-bit is definitely affected; other versions of Windows may be affected as well.This is caused by Security Update for Microsoft windows (KB3097877). Outlook should work correctly after this update is removed. If the problem is … [Read more...] about Outlook crashes when viewing HTML Messages

The June 2014 PU (product update) is causing Outlook to crash for some users. While we wait for an update to address this problem, affected users should roll back to the May PU. First, you need to disable updates. If you don't disable updates, the June PU will be reinstalled. It's recommended that you create an appointment to remind yourself to check for updates manually in … [Read more...] about How to roll back Office 2013 C2R

Update November 8 2012 This issue was fixed in both Outlook 2007 and Outlook 2010 by recently released hotfixes.Outlook 2007: install the Word 2007 hotfix in Description of the Word 2007 hotfix package (Wordconv-x-none.msp, Word-x-none.msp): October 30, 2012Outlook 2010: install the Word 2010 hotfix described in Description of the Word 2010 hotfix package … [Read more...] about Tip 1035: Attachment extensions are duplicated (hotfix available)