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Does Outlook work on Windows 7 or Windows 8?

Manufacturers and retailers often offer the current version of Office with the purchase of a new computer, sometimes with a discount. Should you purchase the new version or save your money and keep the old ...

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Using Two-factor authentication in Outlook

I thought I wrote about this a few weeks ago, right after Microsoft introduced two-step authentication at Outlook.com but I can't find it, so if it's a duplicate, sorry. :) Two-factor (or two-step) authentication is ...

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How to find folder paths in Outlook mailboxes

We get a lot of questions asking how to search for folders or get folder paths in Outlook. Unfortunately, it's not possible to search for folders and when you search for contents of a folder, ...

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Configuring an Outlook.com account in Outlook

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How to start Outlook in safe mode

When something isn't working right with Outlook we often tell users to start Outlook in safe mode or using the /safe switch. This loads Outlook without many of the customization files and add-ins loaded. If ...

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How to use Scanpst.exe to repair Outlook data files

Scanpst (aka the Inbox Repair tool) is found in your Office installation folders, usually C:Program FilesMicrosoft OfficeOfficeXX, where XX is your version of Office. In Vista and Windows 7 64-bit, the folder is C:Program ...

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Latest Tip

Use an Unread Search Folder to Find Messages

A user had this question:

Is it possible to have an email filter on Outlook that sends emails to a folder but also shows up in your Inbox so I don't miss any emails?

Sure, you could do this with a rule that copies the message to another folder, but why would you want to create duplicate messages when you could use an Unread Search folder to display all unread messages in the data file?

Use a rule to move the mail and the unread search folder to show you all of the unread mail.

To create a search folder, right click on Search Folders (at the bottom of the folder list) and choose New Search Folder. Or you can go to the Folder tab and click the New Search Folder button.

Select the pre-defined Unread Mail search folder and click OK.

Create an unread search folder

Create a Custom Search Folder

If you create a custom search folder you'll have more filter options and can restrict the results to messages contained in specific folders.

To create a search folder for new mail that arrived within the last seven days

  1. Choose Create a custom search folder from the bottom of the dialog.

    create a custom search folder

  2. Click Choose to specify the criteria.
  3. Enter a name for your search folder then click the Criteria button.
  4. You can create a filter using the Time field on the Messages tab.
    use the predefined time field
  5. If you want more options, use the Advanced tab
  6. Type or select Received as the field name, select a condition then enter a value.
    use the advanced tab for more options
  7. Click Ok and return to the Custom Search folder dialog.
  8. If you want to limit the results to specific folders, click Browse
    /create a custom search folder
  9. Select the folders you want to include. Don't forget to uncheck the top-level folder and verify the Search subfolders selection is correct.
    Choose the folders to search
  10. Click OK and return to Outlook. Select the Search folder (and drag it to Favorites so it's easy to access.)

Published March 10, 2015. Last reviewed on March 10, 2015.