Featured Posts

Does Outlook work on Windows 7 or Windows 8?

Manufacturers and retailers often offer the current version of Office with the purchase of a new computer, sometimes with a discount. Should you purchase the new version or save your money and keep the old ...

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Using Two-factor authentication in Outlook

I thought I wrote about this a few weeks ago, right after Microsoft introduced two-step authentication at Outlook.com but I can't find it, so if it's a duplicate, sorry. :) Two-factor (or two-step) authentication is ...

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How to find folder paths in Outlook mailboxes

We get a lot of questions asking how to search for folders or get folder paths in Outlook. Unfortunately, it's not possible to search for folders and when you search for contents of a folder, ...

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Configuring an Outlook.com account in Outlook

Outlook.com replaced Hotmail recently. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface. Because Outlook.com is essentially a Hotmail account, you ...

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How to start Outlook in safe mode

When something isn't working right with Outlook we often tell users to start Outlook in safe mode or using the /safe switch. This loads Outlook without many of the customization files and add-ins loaded. If ...

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How to use Scanpst.exe to repair Outlook data files

Scanpst (aka the Inbox Repair tool) is found in your Office installation folders, usually C:Program FilesMicrosoft OfficeOfficeXX, where XX is your version of Office. In Vista and Windows 7 64-bit, the folder is C:Program ...

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Latest Tip

Outlook Duplicates RSS Items

Questions about RSS Feeds came up this week.

I have a number of RSS feeds added to Outlook but I have a problem: Outlook keeps duplicating some posts.

Outlook has a setting to have RSS Feed items that are updated to appear as new. You can change this setting in Options.

In Outlook 2010 or Outlook 2013, go to File, Options, Advanced and remove the check from Any RSS Feed item that is updated appears as new. This will eliminate the duplicates that occur when feeds are updated. (I’m guilty of publishing an article then updating it a few times.)

RSS feed options

Another cause of duplicates is opening the mailbox on multiple computers, each with some or all of the same feeds.

My RSS feeds migrated to another user’s mailbox. How did this happen?

My crystal ball tells me you opened your mailbox on the other user's computer and the option to share the common feed list with Internet Explorer was enabled. Your Outlook profile shared the feed with IE, and IE shared it with the other user’s profile.

To disable this, go to File, Options, Advanced and remove the check from Synchronize RSS Feeds to the Common Feed List (CFL) in Windows.

Published December 17, 2014. Last reviewed on December 17, 2014.