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Does Outlook work on Windows 7 or Windows 8?

Does Outlook work on Windows 7 or Windows 8?

Manufacturers and retailers often offer the current version of Office with the purchase of a new computer, sometimes with a discount. Should you purchase the new version or save your money and keep the old ...

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Using Two-factor authentication in Outlook

Using Two-factor authentication in Outlook

I thought I wrote about this a few weeks ago, right after Microsoft introduced two-step authentication at Outlook.com but I can't find it, so if it's a duplicate, sorry. :) Two-factor (or two-step) authentication is ...

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How to find folder paths in Outlook mailboxes

How to find folder paths in Outlook mailboxes

We get a lot of questions asking how to search for folders or get folder paths in Outlook. Unfortunately, it's not possible to search for folders and when you search for contents of a folder, ...

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Configuring an Outlook.com account in Outlook

Configuring an Outlook.com account in Outlook

Outlook.com replaced Hotmail recently. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface. Because Outlook.com is essentially a Hotmail account, you ...

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How to start Outlook in safe mode

How to start Outlook in safe mode

When something isn't working right with Outlook we often tell users to start Outlook in safe mode or using the /safe switch. This loads Outlook without many of the customization files and add-ins loaded. If ...

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How to use Scanpst.exe to repair Outlook data files

How to use Scanpst.exe to repair Outlook data files

Scanpst (aka the Inbox Repair tool) is found in your Office installation folders, usually C:Program FilesMicrosoft OfficeOfficeXX, where XX is your version of Office. In Vista and Windows 7 64-bit, the folder is C:Program ...

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Latest Tip

Social Connector: LinkedIn login isn’t working (fixed)

LinkedIn updated their SSL certificate earlier today and Outlook *should* login to LinkedIn automatically. The certificate is good for two years (ex[expires 4/26/2016).

Outlook users are complaining that they are unable to log into LinkedIn using Outlook’s Social Connector. This is the result of LinkedIn’s SSL certificate expiring on 4/19/2014 and until it’s replaced with a new certificate, Outlook will be unable to connect to the LinkedIn service.

Linkedin login error

It should be replaced soon. The certificate expired about the same time last year and it took a few days for LinkedIn to replace it. Until the SSL certificate is replaced, just ignore the InfoBar that asks for your password. Outlook should log the account in automatically once the certificate is updated within the next few days.

authentication error in Social connector

Published April 21, 2014. Last reviewed on April 23, 2014.