Featured Posts

Does Outlook work on Windows 7 or Windows 8?

Manufacturers and retailers often offer the current version of Office with the purchase of a new computer, sometimes with a discount. Should you purchase the new version or save your money and keep the old ...

Read More

Using Two-factor authentication in Outlook

I thought I wrote about this a few weeks ago, right after Microsoft introduced two-step authentication at Outlook.com but I can't find it, so if it's a duplicate, sorry. :) Two-factor (or two-step) authentication is ...

Read More

How to find folder paths in Outlook mailboxes

We get a lot of questions asking how to search for folders or get folder paths in Outlook. Unfortunately, it's not possible to search for folders and when you search for contents of a folder, ...

Read More

Configuring an Outlook.com account in Outlook

Outlook.com replaced Hotmail recently. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface. Because Outlook.com is essentially a Hotmail account, you ...

Read More

How to start Outlook in safe mode

When something isn't working right with Outlook we often tell users to start Outlook in safe mode or using the /safe switch. This loads Outlook without many of the customization files and add-ins loaded. If ...

Read More

How to use Scanpst.exe to repair Outlook data files

Scanpst (aka the Inbox Repair tool) is found in your Office installation folders, usually C:Program FilesMicrosoft OfficeOfficeXX, where XX is your version of Office. In Vista and Windows 7 64-bit, the folder is C:Program ...

Read More

Latest Tip

Outlook Attachments are Slow to Open

protected view banner

I have a new Windows 8.1 computer. When I try to open a spreadsheet that is attached to an email, it takes 5-8 minutes for Excel to open the file. A banner at the top says it is opening in Protected View, and is extremely painful and slow.

Try turning off Protected View. You'll need to make this change in Excel's (and/or Word's) Trust Center, not within Outlook.

  1. Open Excel (or Word)
  2. Go to File, Options, Trust Center and click on Trust Center Settings.
  3. Select Protected View on the left.
  4. Uncheck Enable Protected View for Outlook attachments
    disable protected view

More Information

What is Protected View?

Published May 29, 2015. Last reviewed on May 28, 2015.