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Does Outlook work on Windows 7 or Windows 8?

Manufacturers and retailers often offer the current version of Office with the purchase of a new computer, sometimes with a discount. Should you purchase the new version or save your money and keep the old ...

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Using Two-factor authentication in Outlook

I thought I wrote about this a few weeks ago, right after Microsoft introduced two-step authentication at Outlook.com but I can't find it, so if it's a duplicate, sorry. :) Two-factor (or two-step) authentication is ...

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How to find folder paths in Outlook mailboxes

We get a lot of questions asking how to search for folders or get folder paths in Outlook. Unfortunately, it's not possible to search for folders and when you search for contents of a folder, ...

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Configuring an Outlook.com account in Outlook

Outlook.com replaced Hotmail recently. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface. Because Outlook.com is essentially a Hotmail account, you ...

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How to start Outlook in safe mode

When something isn't working right with Outlook we often tell users to start Outlook in safe mode or using the /safe switch. This loads Outlook without many of the customization files and add-ins loaded. If ...

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How to use Scanpst.exe to repair Outlook data files

Scanpst (aka the Inbox Repair tool) is found in your Office installation folders, usually C:Program FilesMicrosoft OfficeOfficeXX, where XX is your version of Office. In Vista and Windows 7 64-bit, the folder is C:Program ...

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Latest Tip

Facebook Social Connector: Gone

Facebook updated their Graph API and Outlook’s Social Connector as well as other Microsoft apps and services are affected. Facebook’s Graph API connects brings contact information from Facebook friends into Outlook, Outlook Web App, Outlook.com, the Windows People app and other Microsoft services. Due to changes in the Graph API, these applications will no longer connect to Facebook to retrieve profile photos and news feeds.

You'll see an "Invalid user name or password" error in Outlook’s Social Connector dialog. Content from Facebook in the What’s New section and Facebook profile pictures won’t be updated.

You can remove the Facebook connector by selecting the X in the Outlook Social Connector window.

Social connector

Note: if you are currently signed in, it might work for a bit. If you haven’t used it yet, you won’t be able to sign in.

While the People pane works as a ‘recent messages from sender’ search, with the loss of the both Facebook and LinkedIn providers in the social connector, I think it’s safe to say that the Social Connector feature is all but dead.

Facebook Connect is no longer available

Published June 8, 2015. Last reviewed on June 8, 2015.