Beginner

Outlook protects your privacy by blocking the download of external content ("web bugs") by default. You can easily change this setting if you prefer to download everything at once. My story: Years ago, when web bugs were first being talked about as a privacy issue and when Outlook was full of security holes, I used a preview pane add-in called Chilton Preview. It displayed … [Read more...] about How to always download images in Outlook email

We often tell users how to edit the registry but don't always say how to do this. We do this in part because the registry is the nerve center of the computer and one wrong edit can render it "useless". We assume that if someone knows how to edit the registry, they also know how to recover from an "Oops, did I really just do that?" moment.System restore, if not disabled, can … [Read more...] about How to Edit the Registry

When you get a new computer and move your existing data files to it, you may get an error that the PST file is not a valid file or that the information store cannot be opened. This may mean the PST file is marked read-only.Microsoft Outlook can not be started, cannot open the Outlook window, the set of folders cannot be opened, cannot access file, you do not have the … [Read more...] about How to find out if a file is marked read-only

We get a lot of questions about the Location dialog that comes up the first time you enter a phone number in contacts. This is the Windows Phone & Modem dialog and you need to enter your telephone area code and save it before you can enter phone numbers for contacts. Yes, even if you don't have a modem or call contacts from Outlook, you will still need to enter an area code. … [Read more...] about The Location Information dialog comes up when you enter a phone number