Beginner

See Designing Custom Forms to learn how to open a form in design view. Due to security issues, any Outlook template (or form) containing code must be published -  templates (*.oft) opened from the hard drive will not work and in some cases, will no longer open. (Templates containing custom fields need to be opened using the Choose Form dialog.) To publish a form to … [Read more...] about How to publish custom forms in Microsoft Outlook

"Can I get back a message I just sent?" We get many questions from users who need to retrieve a message they sent. While Outlook has a Recall function, it only works with Exchange server accounts and has a very low success rate, in part because recall only works with unread messages. Rather than using Recall, wait to send the message until you are sure you want it send it. … [Read more...] about Recalling messages in Microsoft Outlook

If you have an MSN or Hotmail account and are suddenly getting ‘access denied’  or 'forbidden' errors when you try to download mail through Outlook you probably missed the announcement that access using the HTTP protocol was going to end for good on Sept 1, 2009. From this point on, users will need to use either the Outlook Connector or POP3/SMTP to view their Hotmail/MSN … [Read more...] about Denied Access to Hotmail, Live, or MSN accounts in Microsoft Outlook

Outlook stores your email (and attachments), calendar and contacts together in one file that uses the extension "PST". Unless you tell Outlook to use a different pst stored somewhere else, Outlook creates the *.pst under your Windows user account directory. In Outlook 2010 and Outlook 2013, the default *.pst location for POP3 accounts in new profiles is My Document\Outlook … [Read more...] about Where are my Outlook Files?

This is an old, old FAQ list I started on my personal website, before I started Outlook Tips. It proved to be much easier to create a new page for each FAQ than it was to keep adding to this list (plus, its harder to find answers in a long list of questions and answers.) I moved it to the new site only because its still useful. Question: I recently upgraded from Outlook 2002 … [Read more...] about Outlook: Frequently Asked Questions