• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Outlook Tips

Learning Microsoft Outlook One Tip At A Time

Outlook 2013 Absolute Beginner's Guide Diane Poremsky [Outlook MVP]

  • Home
  • Tips Archive
  • How to...
  • Beginner
  • Outlook.com

Tip 918: Persistent Network Password Dialog

If you are receiving this error with AT&T or a Yahoo account, "L Tyler" suggests changing the POP and SMTP servers to the following names to put an end to the dialog.
Incoming Mail Server: pop.mail.yahoo.com – Use Port 465 and SSL
Outgoing Mail Server: smtp.mail.yahoo.com – Use Port 995, SSL and authenticate with the outgoing server

AT&T changed their mail server names to
Incoming server: inbound.att.net – Use Port 995, SSL enabled.
Outgoing server: outbound.att.net – Use Port 465, SSL enabled. On the Outgoing Server tab, enable authentication.

We've had a lot of complaints about the Enter Network Password dialog box constantly popping up. It's sometimes accompanied by a send/receive error:

'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR [AUTH] invalid user/password'

The usual response is to see KB 290684 for steps to fix the corrupt password cache,  this may not be the problem if you use a smartphone.

Outlook Network Password dialog

After trying "everything", one observant user realized the dialog stopped coming up when his iPhone was turned off.

While it may be something with the network (as some AT&T users believe), Outlook has always been sensitive to mailbox locks, more so than other email clients.

Since not reading your mail on a smartphone is not a viable option for most users, you can reduce the frequency of the dialog by decreasing how often Outlook and the devices check for new messages. The setting should always be at least 8 – 10 minutes (be kind to the mail server!) Increase the minutes between checks on the devices you use less often. Switching to IMAP (if available) will also eliminate the problem.

For complete coverage, see The Never-Ending Network Password Dialog

Published October 4, 2011. Last updated on May 8, 2014.

Share this:

  • Twitter
  • Facebook
  • LinkedIn
  • More
  • Print
  • Tumblr
  • Reddit
  • Pocket
  • Pinterest

Related posts:

Outgoing server settingsDenied Access to Hotmail, Live, or MSN accounts in Microsoft Outlook As mentioned yesterday, calendar publishing is having problems and asking for passwords frequently. We know the cause of the calenTip 691: Hotmail passwords Outgoing server tab in Outlook 2003550 5.7.1 Relaying denied: You must check for new mail before sending mail. There is a problem with Live calendar publishing – it keeps asking for the Live ID password over and over. This is not a problem oTip 690: Live calendar password
Subscribe
Notify of
2 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Primary Sidebar

Subscribe to Outlook Tips by Email

Search OutlookTips

Training and one-on-one assistance

Do you need help setting up Outlook or want some one-on-one training? I'm available for hire. See Training and one-on-one assistance for fees and to check availability.

Popular Posts this Week

  • Where is File tab in Outlook?
    Where is File tab in Outlook?
  • How to Reset the View on Outlook folders
    How to Reset the View on Outlook folders
  • Understanding Tasks and To-Do List
    Understanding Tasks and To-Do List
  • How to bulk move Outlook folders
    How to bulk move Outlook folders
  • Icons found in the Inbox, Message Headers, and Toolbars
    Icons found in the Inbox, Message Headers, and Toolbars
  • Change or cancel meetings without sending update messages
    Change or cancel meetings without sending update messages
  • Outlook's Calendar and Task Icons
    Outlook's Calendar and Task Icons
  • How to Find Folder Paths in Outlook Mailboxes
    How to Find Folder Paths in Outlook Mailboxes
  • iCloud Contacts are not showing in Address Book
    iCloud Contacts are not showing in Address Book
  • Tip 160: This Machine Only Rule
    Tip 160: This Machine Only Rule

All-Time Most Popular Posts

  • Windows 7 and Vista Start Search field
    How to start Outlook in safe mode
  • outlook.com icon
    Delete a message stuck in Outlook's Outbox
  • How to use Outlook's Command line switches
  • Use Cleanviews switch to reset all views
    How to Reset the View on Outlook folders
  • Where are my Outlook Files?
  • Folder paths
    How to Find Folder Paths in Outlook Mailboxes
  • How to use Scanpst.exe to repair Outlook data files
  • Outlook's Missing Holidays
  • open an outlook data file
    Open an existing personal data file (*.pst) in Outlook
  • Creating rules that apply to an entire domain
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

Footer

Recent Posts

  • Outlook on the web Quick Actions moved to the right
  • Automatically sign out of Outlook.com
  • Quick Actions in Outlook
  • Outlook Autocomplete Bug
  • Outlook on the web Address Book sort order

Recent Bug List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in Outlook for Windows.

Office Update History

Update history for supported Office versions is at Update history for Office

Resources

Ask questions and share your knowledge in Outlook Forums.

Translate

You Might Like

Where is File tab in Outlook?
Using Two-factor authentication
Where are my Outlook Files?
How to use Outlook's Command line switches

© 2003–2022 · Outlook Tips

wpDiscuz
You are going to send email to

Move Comment