One of the first troubleshooting steps you should try before doing things like uninstalling and reinstalling Outlook is creating a new profile. A new profile is also recommended when you upgrade to the latest version of Outlook.
Use the following steps to create a new profile using Outlook 2002/2003:
- Close Outlook.
- Open Control Panel and find the Mail applet. If you use the Category view in Windows XP’s Control Panel, look for the Mail applet in the User Accounts category.
- Select the Show Profiles button.
- Click the Add button to make a new profile. Do not Copy your existing profile.
- Follow the wizard to create your profile.
To use your existing personal data store:
After clicking Finish in the profile wizard, select the new profile from the Mail dialog and choose Properties, then Email Accounts and finally, View or change email accounts.- Select New Outlook data file and find your existing PST, add it to the profile and set it as the default.
- Ok your way back to the Email Accounts dialog and select the PST you just added in the Deliver new e-mail to the following location menu.
- When you return to the Mail Setup dialog, choose Data Files and remove the extra personal folders from your profile.
Notes:
- When you are using an existing PST, you can use the default PST format on the New Personal Store dialog. If you are going to create a new PST and need to use it with older versions of Outlook, select Outlook 97/2002 format.
- While the New dialog appears to only create a new pst, you can select an existing one to use.
If the new profile fixes your problem, select the old profile and press Remove.
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This network password pop up is becoming a royal pain. Who in the world designed this? Once your password is entered that should be the end of that problem.
The other problem I can’t send emails. There is this error message 000000838 or something. I will contact and provide the actual error message.
I have always had faith with microsoft. I trust that microsoft will correct these problems and I am sure they will.
What type of email account? What is the exact error message?
We’re hearing reporting that iPhone users are having problems – some believe that AT&T made some changes that prevent outlook and iphone from connecting at the same time. Other smartphones and networks could have the problem too – we’e looking into it.
I wish I had an answer for you, but I have had this problem for over a week. Out of the blue, every time Outlook 2007 tries to POP email from yahoo, I get repeated “Enter Network Password” errors. Sometimes I won’t get the error and it will retrieve my mail, but lately it pops up more and more until I can not even type and have to use outlook Offline. Both POP and SMTP pop up. I can log into yahoo on the web no problem, so I know the password is right.I have tried several things:
I went to yahoo and made sure all the settings are correct.
I made sure our Yahoo account is paid
I changed my password on Yahoo and then changed it (to the same new one in my Outlook.
I ran Outllook 2007 “repair”
I deleted the old Outlook account and created a new one.
I tried to make a new profile, but could not because the “account Test” cannot connect to the server becaseu you guessed it… Enter Network Password pops up!
I installed a MS “HotFix” that changed a registry setting.
I restored to before the issue occurred.
I disabled COM add-ins in Outlook.
I started Outlook in SAFE mode and still got the “enter Netwrok password” popups.
Open to suggestions…
Do you check the yahoo account with a smartphone or tablet?
Been having the same issues and did everything that Chris did (unistall, new pst, new profile, MS patch, etc…). Nothing is working. It stops asking for the network password after each fix for a small period of time (15 minutes or so to several hours) and then it starts up again. This is a problem that thousands are experiencing. Any word on what to do?
Even i am facing similar issue with one of our clients. he keeps getting this pop ups and disappears on its own. we want a solution to this .