Why you may have strange characters, such as Ã, replacing text in your email messages.

From an Outlook user: "My problem is that whenever I type two hyphens, Outlook automatically thinks that I want it start a bulleted list and it will change my two hyphens into a bullet. That would be fine and dandy, but the automatic bullets in Outlook are not recognized by our accounting software and...
Outlook's behavior with the reply format is to reply in the format of the original message. If someone sends you plain text message, the reply will always be plain text, because Outlook assumes the sender prefers mail in that format or can only accept mail in that format. You can change this using...
Some things you need to keep in mind if you use VBA to change Microsoft Outlook's reply format to always use HTML. (Plus links to the necessary VBA.)