Tip 763: Office 2010 Click-to-Run Headaches

July 20, 2010
By

If you purchased Office 2010 and want to use Outlook to send mail from other applications (like QuickBooks), use add-ins or sync with a smartphone, you do not want the click-to-run installation. 

Click-to-Run installs in a virtual space. This is great because it allows you to have two Outlook’s installed and want to try Office 2010 but add-ins and sync software won’t work with it. 

If you installed Office 2010 Click-to-Run and it does not meet your needs, you can uninstall It and install Office 2010 by using a method other than Click-to-Run. To do this, follow these steps:

  • Uninstall the Click-to-Run version of Office 2010 from Control Panel.
  • Visit the site where you purchased Office 2010, and sign in with the same Live ID that you used when you first purchased Office 2010.
  • Click the My Account link at the top of the home page to access your Office downloads.
  • Click the Download button for the suite that you purchased, and then click the Advanced Options link under the Download Now button. There is a version of Office 2010 listed that is not Click-to-Run and that does not require an available Q: drive.

Office 2010 Click-to-Run compatibility with add-ins
http://support.microsoft.com/kb/982431

Related posts:

« « Tip 762: Facebook Users Beware!
Tip 764: Social Connector & Instant Search » »

3 Responses to Tip 763: Office 2010 Click-to-Run Headaches

  1. Peter Hoban on December 30, 2011 at 11:22 am

    How do I know if I have Click-to-Run version of Office 2010 installed on my computer.

  2. Diane Poremsky on December 30, 2011 at 1:02 pm

    It’s only available in Home and Business and the Home & Student versions purchased (and installed) online, so if you installed from a CD, its not C2R.
    Do you have a Q:\ drive?
    What version does File, Help say you have?

  3. Peter Hoban on December 31, 2011 at 7:11 am

    Great Answer! I now know I do not have C2R.
    Thank you.

Leave a Reply

Your email address will not be published. Required fields are marked *

*


Outlook Daily Tips by Email

*  Your Email Address:

Resources

Ask questions and share your knowledge in Outlook Forums.

More Outlook and Exchange articles available at Outlook and Exchange Solutions Center

Follow me on:

Follow @Outlooktips on Twitter   Join Outlooktips on Facebook



Subscribe to our Exchange Messaging Outlook weekly newsletter

*  Email Address: