Diane Poremsky

Changes are coming to Gmail and Outlook connectivity this month. On July 15, 2014, Google turned off Basic Authentication for all users and requires all mail clients to use oAuth 2.0. When Basic Authentication is turned off, if you are not using two-step verification, Outlook, Thunderbird, and other desktop email clients will be unable to connect to Gmail and the password … [Read more...] about Gmail in Outlook: unable to connect to email

The June 2014 PU (product update) is causing Outlook to crash for some users. While we wait for an update to address this problem, affected users should roll back to the May PU. First, you need to disable updates. If you don't disable updates, the June PU will be reinstalled. It's recommended that you create an appointment to remind yourself to check for updates manually in … [Read more...] about How to roll back Office 2013 C2R

One behavior that annoyed a lot of longtime Outlook users is how Outlook handled Flag for Follow up reminders. If you used the Today flag and had reminders enabled for all tasks with a due date, Outlook set the reminder to 1 hour before the end of your business day.This behavior changed in Outlook 2007. When you use Outlook 2007, Outlook 2010, or Outlook 2013, a message … [Read more...] about Flag for Today Reminder Times

I’m often asked about the “Filter Applied” notation in the status bar of Outlook 2010 and Outlook 2013. The person often insists they did not apply a filter to the view and don't understand why it's there.When I right-click on the status bar, Filter is unchecked, but shows "filter applied". Both "items in view" and "unread items in view" are checked but do not show … [Read more...] about Outlook Status bar: Filter applied, no total or unread counts

All appointments and meetings I create in Outlook are Private, by default. How can I turn this off? If I want something to be private, I will set it to Private myself.What your default sensitivity set to?In Outlook 2010 or Outlook 2013, check your Sensitivity settings in File, Options, Email. In older versions of Outlook, it's in Tools, Options, Email Options, … [Read more...] about Make Outlook Appointments Private by Default