A user complains “When I reply to or forward a message the reply/forward is in my Inbox, not my Sent items folder. This only happens with Hotmail and IMAP accounts, not POP3." Using the option to ‘Save copies with the original if not in the Inbox’ is a known cause. This setting is in Tools, Options, Email options, Advanced in older versions; in Outlook 2010, it’s in … [Read more...] about Tip 851: Replies and Forwards are placed in the Inbox, not Sent Items folder
rules
Creating rules that apply to an entire domain
Is there a way to set up a rule so that all emails from a specific server (example microsoft.com) go into a specific folder? I can do it individually each time someone from work emails me but want to set it up so that people from microsoft.com who have never emailed me would automatically go into my MS folder? Yes. You need to enter just the email domain in the rule dialog and … [Read more...] about Creating rules that apply to an entire domain
Tip 747: Quick Steps bug
I wasn’t planning on writing about Outlook 2010 for the next few tips, but I thought I should mention a bug in Quick Steps, especially since I recently wrote about Quick Steps on the Office blog.If you have a profile with only POP3, IMAP, or Outlook connector accounts and attempt to create a quick step that sends a message, you’ll need to type (or paste) the address in the … [Read more...] about Tip 747: Quick Steps bug
Tip 551: New Mail Alerts
People who use rules to move mail to other folders are frequently frustrated with Outlook’s new mail alerts altering them to every new message, not just those left in the Inbox. The solution is to turn off Desktop alerts (the little blue window) and new mail sounds then set up a rule to run last to display the desktop alert and plays a sound. Turn off the sound for new … [Read more...] about Tip 551: New Mail Alerts
Tip 471: Autoaccept Meeting Request Using Rules
An interesting problem came up in the Microsoft public newsgroups a couple of times in recent weeks. Users wanted to know how they could autoaccept meeting requests from specific organizers. This is possible if you use an version of Outlook that supports Run a Script action in Rules Wizard. Begin with a rule using the conditions "from people or distribution list" and "uses … [Read more...] about Tip 471: Autoaccept Meeting Request Using Rules