Diane Poremsky

Tip 899: All Time Zones are not created equal

I helped several people over the last two weeks whose appointments were off by an hour or two. This is almost always the result of using the wrong time zone or daylight time setting. In each case, the users lived in an area that does not honor daylight saving time, but they used a time zone with the correct offset then unchecked the option to automatically adjust for … [Read more...] about Tip 899: All Time Zones are not created equal

550 5.7.1 Relaying denied: You must check for new mail before sending mail.

If you receive this error message: 550 5.7. < alias@domain.com >... Relaying denied: You must check for new mail before sending mail. You need to configure Outlook to check for new mail before sending mail. Lowering your "check every xx minutes" time to 8 minutes or disabling Send Immediately may reduce the frequency of this error message. This error occurs because … [Read more...] about 550 5.7.1 Relaying denied: You must check for new mail before sending mail.

Tip 897: Instant Search's "More" Fields Bug

Thanks to Shawn for finding this Outlook 2010 Instant Search bug. When you use the individual navigation modules in Outlook 2010 and use search, the More button displays the fields associated with the folder type. For example, if you are in Notes module, you only see notes fields; in Tasks module, you see task fields; in Contacts module, you see contact fields. That's how … [Read more...] about Tip 897: Instant Search's "More" Fields Bug

Tip 896: Searching with the OR operator (and other search syntax)

In Outlook 2003 (and earlier), using the "Find" command its possible to search on multiple items such as "Johnson, Smith, Jones" and the comma acts as the OR condition.Windows 8 does not include Outlook 2013 items in it's search index. If using Outlook 2010 and older, Outlook items may be listed in Search again in, in the Windows Explorer search ribbon.While the comma … [Read more...] about Tip 896: Searching with the OR operator (and other search syntax)

Do you use Outlook's Journal? (poll)

As the result of a thread in the Microsoft Answers forum that is starting to get nasty, I created a poll to gauge how many people really use Outlook's Journal - a very small (but passionate!) subset of users as Microsoft believes, or a larger minority of users. You can vote here: Do you use Outlook's Journal? If nothing else, it will be a good insight into how many use … [Read more...] about Do you use Outlook's Journal? (poll)